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Contact Information

City of Villa Hills Administration

720 Rogers Rd
Villa Hills, KY 41017
859.341.1515 phone
859.341.0012 fax

Villa Hills Police Department

719 Rogers Rd
Villa Hills, KY 41017
859.341.3535 phone
859.341.3579 fax

24 Hour Police Contact Numbers

Non-Emergency: 859.356.3191
Emergency: 911


Dear Villa Hills and Crescent Springs Residents and Visitors;

I am Colonel Bryan S Allen Chief of Police for the Villa Hills and Crescent Springs Police department. I am going on my 7th year as serving as the chief of police for the department. I would like to welcome you to our communities. On this website you will find important information about your police department, important initiatives and links to services to services or programs offered by the department and the community. It is one of the ways we strive to communicate and serve our members of our communities.

To the citizens of Villa Hills and Crescent Springs, you have seen your department grow and expand. We have hired quality officers and continue to be proactive. We use the latest strategies in policing to stay ahead of crime and problems. We keep the commitment to the citizens and visitors of both communities to use the community policing/problem solving approach to keep the communities safe and reduce crime. Your officers understand that community policing is not derived from a textbook; it is a mindset and a dedicated belief that without stakeholders and partnerships we cannot succeed in maintaining the quality of life that Villa Hills and Crescent Springs citizens deserve. My goal and commitment to the citizens of the communities we serve is to continue our service and to continue to improve every day in serving our citizens.

Our elected officials have been great to work with.  Villa Hills Mayor Heather Jansen and our Council members, Crescent Springs Mayor Justin Hartfield and Council have understood the department’s vision and helped to make our communities safer and better. Much could not have happened without their understanding and support. To the city staffs lead by Craig Bohman in Villa Hills and my Mike Daly in Crescent Springs their help on a daily basis helps move the mission of the department forward. I encourage everyone to thank them for their support and to view the departments Mission Statement and Vision Statement online.

Finally, to the men and women who serve the citizens I say thank you. A person commends me for a good job but it is those officers that should be thanked. I give the direction to them but they are out there every day doing the great job. We have the finest canine team in the region and a great dog. That is from the effort of the officer and the hard work of the dog and officer. Onexx is nationally certified (NAPADA) and has been instrumental in apprehensions and getting drugs off the streets. I say “to be in the service of others with men and women that I respect like these officers; I shouldn’t have to ask for more than that”. Thank you to all and we will continue to be your department.


Col. Bryan S Allen

Chief of Police

VHPD Use of Force Policy

Mission Statement
The Mission of the Villa Hills Police Department is to professionally, and with respect

  • lead the efforts within the community to preserve the public peace,
  • protect the rights of persons and property,
  • prevent crime,
  • and generally provide assistance to citizens in need.

Values Statement
We value human life and personal dignity
We value personal and professional integrity as the basis for community trust
We value fair and impartial enforcement of all laws
We value professional excellence and customer service
We value all members of the Villa Hills Police Department, both sworn and unsworn


The City provide 24-hour police protection. If you are interested in organizing a Neighborhood Watch meeting please contact the Police Department at 859.341.3535.

Like us on Facebook and follow us on Twitter @VHPD15

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Learn more about the Villa Hills Police Department MYPD app.   


City of Villa Hills Special Event Permit Application and Instructions

A Special Event Permit is required for any festival, ceremony, show, demonstration, exhibition, pageant, transient amusement enterprise, outdoor temporary gathering or similar event, in or on or having substantial impact on any street, park, or other public place in the city. Any person or organization wishing to conduct or sponsor such an event is required to complete the City of Villa Hills Special Event Application form.

Scam Alerts

Scammers want your money and personal information.  Be Ready.  Protect Your Family.  Sign up for Scam Alerts, Text KYOAG Scam to GOV311 (468311) or to report a scam, contact the Office of the Attorney General at (888) 432-9257.

Scammers tend to target elderly people with all kinds of schemes, taking advantage of their isolation, ease of trust, higher savings, and lack of tech savvy, among other things.  Click here for information on  common fraud tactics and popular scams used on seniors. Please share with your friends, neighbors and family:   Common Scams that Target the Elderly


Crime Prevention Tips
A home invasion is when robbers force their way into an occupied home, apartment or hotel room to commit a robbery or other crimes. Home invasion is like the residential form of an automobile carjacking and it’s on the rise.

The home invader will sometimes target the resident as well as the dwelling. The selection process may include a woman living alone, a wealthy senior citizen or a known drug dealer. The greatest violence usually occurs during the initial sixty seconds of the confrontation and home invaders often come prepared with handcuffs, rope, duct tape, and firearms.

The same tactics used to prevent daytime burglaries will go a long way to preventing forced entry home robberies.

Remember these important security steps:

  • Install solid core doors, heavy duty locks, and window security devices
  • Lock all doors, windows, and garages at all times
  • Use the door peephole BEFORE opening the door
  • Use your porch light to help you to see clearly outside
  • Never rely on a chain-latch as a barrier to partially open the door
  • Never open the door to strangers or solicitors
  • Hold a family meeting to discuss home security plans.

Under Age Drinking

Call 859.392.1962 to report any party in Kenton County where underaged drinking is planned or suspected. See our Party Crashers flyer for more information. Thank you Villa Hills Police Department.

Attorney General’s Elder Abuse Hotline – 1 877 ABUSE TIP (1-877-228-7384)
Attorney General’s Consumer Protection Hotline 1-888-432-9257
KY Adult Abuse Hotline  1-877-597-2331
KY Aging Services  1-502-564-6930
“No Call” Registry  1-888-382-1222

Kentucky State Police Forms
Civilian Collision Report Form
Obtain Accident Reports from Buycrash.com
Northern Kentucky Hates Heroin
St. Elizabeth Alcohol and Drug Treatment
Identifty Theft Protection services review 
Stranger Danger

Home Safety Tips While You Are Away
Department of Homeland Security
Red Cross 
Crime Stoppers
National Crime Prevention Council

Article where Chief Allen discusses Villa Hills Police use of on-line crime mapping.

Kentucky Attorney General’s Office:
To request a speaker on information regarding scams and identity theft for your senior group, church group, or civic organization, etc., contact the Office of Senior Protection at 502-696-5300

To obtain assistance with a consumer problem involving goods or services you have purchased, you may file a complaint online at www.ag.ky.gov or call 1-888-432-9257 to request a complaint form.
Also, report to Federal Trade Commission at 877-382-4357.

Citizen Complaint process

The Villa Hills Police Department requires the members of this department to be respectful in demeanor, professional in appearance, and to conduct themselves in an ethical and lawful fashion.

All complaints made against the department or its employees will be investigated


  1. Attempt to contact or make arraignments to meet with a supervisor or the Chief of Police. If the complaint does not concern an employee, but instead a particular department policy or procedure, please ask to see the chief.
  2. If complaint cannot be resolved you will through a supervisor or the Police Chief, you will be asked to complete a Citizen Complaint Form which identifies the circumstances, nature, and extent of your complaint. The form requests specific information we need to do a thorough investigation.
  3. Persons who initiate written complaints shall receive written acknowledgement from the Chief of Police or the Chiefs designee.
  4. The status of the investigation shall be communicated to the complainant periodically and at its conclusion.
  5. Investigations shall be completed within 30 days from the time the complaint was filed. The chief of Police may grant an exception when extenuating circumstances are presented. If the complaint is not resolved to the satisfaction of the complainant, the complainant may either request a meeting with the Chief of Police to discuss the matter, or file a written request for a hearing on the complaint with the City Administrator within thirty (30) days of receiving written notification from the Chief of Police regarding disposition of the complaint.
  1. At the conclusion of each investigation into allegations of misconduct, a conclusion of fact will be designated from one of the following:
    1. Unfounded – The allegation is false.
    2. Exonerated – The allegation is true but lawful and proper.
    3. Not Sustained -There is insufficient evidence to either prove or disprove the allegation.
    4. Sustained – The allegation is supported by sufficient evidence and the action violates criminal law and/or department policy.
    5. Policy Failure – Policy or lack thereof facilitated the complaint.
    6. Withdrawn – The complainant withdraws the complaint prior to the completion of the investigation.
    7. Misconduct not based on complaint – The investigation reveals sufficient evidence to indicate other infractions, not based on the original complaint.
  2. If the complaint is against the Police Chief, you can meet directly with the Police Chief, or file a formal complaint directly with the City Administrator/Clerk.

PLEASE NOTE: A person making a false statement in their complaint may be in violation of KRS 519.040, Falsely Reporting an Incident, and can be prosecuted. This offense is a Class A Misdemeanor, punishable by up to twelve (12) months in jail and/or a $500 fine.

Download a copy of complaint form 

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